Shipping over $50 is complimentary in the United States. For shipments below $50 we will add a flat $5 rate. All orders should arrive at your door within 2-8 business days. Rush service is available for an additional price.
Shipping outisde US is covered by a customer. Please note that shipping charges DO NOT include taxes or duties. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of her/his order. Call your local customs office for details about these charges.
We want you to be happy with your purchase. If for any reason you changed your mind and would like to return your shoes we will gladly give you a full refund. Please contact us at firstname.lastname@example.org for a free shipping label. Product eligible for a full refund needs to be unworn, in original condition and packaging, sent to us within 14 days of delivery.
For international returns the customer is responsible for shipping the item(s) back to Jolinette.